Shipping policy

Where We Ship

Rodilum currently ships exclusively to addresses within the United States.

Order Cutoff and Processing Time

Order Cutoff: 5:00 PM (UTC-5). Orders placed after this time are picked up for processing on the following business day.

Processing Time: 1-2 business days (Monday through Friday) to pack and prepare your order before it leaves our facility.

Once your order ships, transit time across the USA generally runs 6-12 business days, so most customers can expect their package to arrive within that window from the day it ships.

Who Delivers Your Order

We work with trusted national carriers to get your package from our facility to your door.

What Shipping Costs

Shipping Cost: Rodilum provides free shipping on every order within the United States, with no minimum purchase required. You won't see a shipping charge added at checkout — the total you see at checkout is the total you pay.

If Something Goes Wrong With Delivery

If your package is delayed, arrives damaged, or never shows up, get in touch with our support team right away so we can help sort it out.

Tracking Your Package

As soon as your order ships, you'll receive an email containing your tracking number so you can follow its progress to your door.

Contact Us

Reach our team at info@rodilum.com or by phone at +1 (720) 970-3162, Monday through Friday, 9AM to 5PM (UTC-5). We aim to respond within 1-2 business days.

Contact Information:

Store Name: Rodilum

Address: 1001 S Miami Ave, Miami, FL 33130, United States

Email: info@rodilum.com

Phone: +1 (720) 970-3162

Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (Miami time)

Our goal is to reply to your email within 1–2 business days.